The End of an Era.

The theme of this year’s TED conference was The Future You. Its relevance was striking as I flew home from sharing a mind-expanding week in NYC with my beloved TEDx tribe. Over the course of TEDFest, during the moments between powerful talks, I was overcome with profound gratitude mixed with a deep sadness as I prepared to start my last week at Loto-Québec.

It has been one hell of a ride these last 8 years at La Société des Casinos du Québec. Never would I have anticipated that my “rebound boyfriend” job, after Maple Leaf Foods, would have been as formative and instructive for my career. All the positions I’ve held over these years have “under promised, over delivered” on teachings; gifting me with an empowering hands-on education second to none. And though I still have much to learn, I have matured, developed and grown significantly for which I am grateful.

The weeks since announcing my departure have become one of the most humbling and rewarding periods in my life. I have been flooded by intensely touching stories in person, by phone, social media and email. Each story shares at its core, the desire to convey to me what our relationship and interactions meant to them. The stories are deep, personal and filled with such love and gratitude – I have laughed, cried and hugged with such intensity these past weeks that my soul feels filled to the brim, overflowing with gratitude for each person’s desire to share such vulnerable stories about us with me.

It has been difficult to put my finger on the emotions coursing through me. Yet, after crying during an epic TED session on refugees, it finally dawned on me what was causing me to stumble emotionally. To my surprise, the predominant emotion gripping me was grief. It’s as if I needed to fully appreciate and mourn the end of my career at Loto-Quebec before being able to turn the page. Once I knew this to be true, I spent a lot of time alone despite the bustle, reminiscing on all the good and bad times to get closure.

Ironically, all the expressions of gratitude I received and conveyed to employees and colleagues felt oddly like being lucky enough to attend one’s own funeral.

The most touching and recurring themes from my staff have been their appreciation for my unwavering belief in their capacity to achieve greatness; how my vision for them often exceeded their own expectations of what they could accomplish. Many thanked me for investing everything I could to help them succeed; from defending them in sticky situations, to impromptu coffee breaks or late night chats on how to improve their attack strategies, presentations skills or political agility. Others wanted me to know that I had given them the confidence and desire they needed to excel – they trusted my judgement and had faith that perhaps I saw something in them that they didn’t see… just yet.

During the time I spent pondering my impact on others and vice-versa, a question began to haunt me. I started to ask myself how we got to the point where many of us no longer feel that people have our backs or are truly on our team, cheering and supporting us. Why has this become rare? Why have so many of us stopped championing for others? We all know a rising tide lifts all boats, yet why is the behaviour of doing all we can to uplift our fellow colleagues rarer than we’d like? This has got to change and I hope in a small way, my passage at the SCQ will leave that legacy. My hope is that we all pay this forward, uplifting each other to achieve great feats with the pride of knowing we did it together.

“If I accept you as you are, I will make you worse; however, if I treat you as though you are what you are capable of becoming, I help you become that.”

          ― Johann Wolfgang von Goethe

I will now conclude with some words to my dear soon-to-be ex-colleagues:

‘It was an honour and a privilege to work alongside each of you. And though my chapter at Loto-Québec is coming to a close, I hope to start a new page with you soon.

For my outstanding teams – Thank you for the hard work, good fun, honest discussions and debates. I will miss our 1:1 and open-area chats the most. Over the years, we have witnessed each other grow and I look forward to seeing your progress continue. Know that I invested in each of you not because I was your manager but because I believed in your potential. This belief does not stop just because we no longer work together. You are still your incredible YOU! As always, you can count on me to bounce ideas or strategies with you, don’t hesitate to reach out.

To my teams, collaborators and leadership teams – Thank you for granting me the liberty to try new, sometimes kooky ideas and for generously tweaking, supporting and launching many of them. It has been an incredible journey balancing two levels of politics in a turbulent sea of public opinion while optimizing a ‘vice’ entertainment experience that provides essential public services. Building product management and other parts of the organization from scratch would never have been possible if not for the outstanding caliber of your individual contributions.

Above all, I feel blessed to have worked with such a passionate and dedicated bunch! Thank you all and most notably, to my manager Charles.

Charles, you were my lighthouse during many stormy seas, we made a great one-two-punch. I am grateful for all your coaching and championing; gifts I intend to pay forward.’

So it has been a blast folks, thank you for the side-splitting laughter, the head-scratching casse-têtes, the hard knocks and especially the opportunity to share a slice of our lives together over the last 8 years. I wish you all the best and look forward to writing a new page with you as I start my next chapter…

u can fly

Kindling the flames of epic friendships

Last Saturday night I spent the evening catching up with old friends and was struck by the beauty of friendships that span decades. I have personally enjoyed the pleasurable company of 3 extraordinary ladies for just over half my life’s journey. Since 1998, we have borne witness to each other’s lives. From trips abroad, nights on the town, new jobs, weddings, sickness, disappointments, heartbreak and even the birth of a beautiful baby girl who is now almost a woman – we have shared our lives openly and unapologetically over the years; with care and support radiating from a place of love.

Laced with life’s ups and downs, our friendship has evolved, stretched and repaired itself like a beautiful spider’s web – it’s resilience has enabled us to capture magical moments and bridge many of the obstacles that life sends our way. At times, the strength from our bond has helped me cross the darkest of valleys when I had no strength of my own to continue.

When I step back, I marvel at the serendipitous circumstances that brought us together during very different life milestones. Luck led us to work at the same retail store –reasons varied from a part-time stint while in university, to a full-time career in retail, and as a stepping stone during a brief career break – it is unlikely that any of us foresaw the creation of such a random, positive and long-term comradery back then. The uniqueness of our friendship lies in how incredibly distinct each of us are, all with careers in industries miles apart; to passions, lifestyles and friend networks that overlap but slightly. Yet the ties that bind us stem from our shared values –a thirst for living a life of kindness, generosity and love fueled by endless curiosity and self-discovery – and ultimately a desire to laugh and celebrate joy in our lives.

As we continue to grow older and life runs its course through habits and routines, I invite you to step back and marvel at the delicate yet resilient friendships born long ago, the ones you yearn to rekindle or maintain more often. I welcome you to look at them from a fresh angle, one where the light reveals the sparkle hidden in that old spider’s silk, which until perceived differently, had blended into the background, completely transparent. Perhaps it is time for us to see the beauty in what we may take for granted to always be there.

I encourage you to reach out to your beloved old friends – those with whom you’ve shared significant life milestones – those whom have drifted, not due to a lack of commonality but due to a lack of action on both sides. Because life moves quickly and we sometimes lose grasp of important connections when our hands get too full.

The truth is that it will always be harder to connect with friends in different circles, life stages, time zones and industries. Why? Because it requires more effort and coordination. Because there are no happenstance occasions to bump into one another at the cafeteria, day care or local park – it requires planning. But with just the tiniest bit of planning and desire to step out of our routines, we can choose to deepen these longstanding relationships with just one surgically-precise scheduled dinner. One that will reconnect and strengthen the strands of friendship so that the revitalized web can continue capturing new memories for us to cherish over a lifetime. There is great joy to come from reviving these relationships, I urge you to fight the divergence borne from inaction in order to rediscover the joy of each other’s company.

In 2018, we will be celebrating 20 years of friendship and our web is certainly more beautiful now than yesteryear. I am eternally grateful for the circumstances that brought these lovely dynamos into my life and enthusiastically look forward to our next 20 years together!

Cheers ladies!! Love you to bits!

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Snap. Click. Capturing the moment.

Point, shoot. Snap, click.

I love pictures. I take hundreds if not thousands of them. I even pay for cloud storage so they can automatically upload themselves from my devices. Yet, in my desire to capture the moment, I have come to realize how often I unconsciously cut short the magic of the moment itself in order to snap a picture, or two or five…

While in Costa Rica, the irony of pictures really struck me. In wanting to create a memory for my future self to look back on, I actually step out of glory of the present moment. Funny, yet true.

This habit is even more apparent when I travel. I see tourists exert incredible effort or expense to arrive at a prime spot, pose for the perfect shot, to then leave immediately afterwards. It’s as if obtaining picture proof became the primary goal over the enjoyment of the experience itself.

Could it be that in our hyper-connected culture, the quest for likes has distracted us from living fully in every moment? Is instant gratification now all about achieving the ultimate great pic for others to acknowledge? Luckily no, we can all consciously take actions to keep this tendency at bay and strive for balance.

So the next time you are at an awesome place, I invite you to kick it old school and take some mental pictures. Savour the moment through your five senses. Taste the air, feel the sensation of the sun on your skin, hold your loved one tight. All without being in front of or behind a lens.

And then leave with the memory of it all captured in your mind.

…but if this sounds a little extreme, here are some baby steps for a happy medium.

First, savour the moment wholeheartedly, then create your digital memories after. Since most of our favourite memories are driven by emotions, taking the time to cherish the greatness of the experience will increase the quality of your pictures when you look back at them in the future.

So cheers to us living fully in each moment. And cheers to us capturing it on camera after experiencing the glorious emotions generated by being fully present.

And with this awareness, cheers to us snapping to our heart’s content.

Roxilla - Playa Hermosa - April 2016

Roxilla and I enjoyed a beautiful sunset walk at Playa Hermosa in Costa Rica. After the ride, she jumped wholeheartedly into our selfie session, pushing her way into the camera 😛 , I loved it. Then we walked into the ocean together. It was magical and hilarious.