The End of an Era.

The theme of this year’s TED conference was The Future You. Its relevance was striking as I flew home from sharing a mind-expanding week in NYC with my beloved TEDx tribe. Over the course of TEDFest, during the moments between powerful talks, I was overcome with profound gratitude mixed with a deep sadness as I prepared to start my last week at Loto-Québec.

It has been one hell of a ride these last 8 years at La Société des Casinos du Québec. Never would I have anticipated that my “rebound boyfriend” job, after Maple Leaf Foods, would have been as formative and instructive for my career. All the positions I’ve held over these years have “under promised, over delivered” on teachings; gifting me with an empowering hands-on education second to none. And though I still have much to learn, I have matured, developed and grown significantly for which I am grateful.

The weeks since announcing my departure have given me some of the most humbling and rewarding moments in my life. I have been flooded by intensely touching stories in person, by phone, social media and email. Each story shares at its core, the desire to convey to me what our relationship and interactions meant to them. The stories are deep, personal and filled with such love and gratitude – I have laughed, cried and hugged with such intensity these past weeks that my soul feels filled to the brim, overflowing with gratitude for each person’s desire to share such vulnerable stories about us with me.

It has been difficult to put my finger on the emotions coursing through me. Yet, after crying during an epic TED session on refugees, it finally dawned on me what was causing me to stumble emotionally. To my surprise, the predominant emotion gripping me was grief. It’s as if I needed to fully appreciate and mourn the end of my career at Loto-Quebec before being able to turn the page. Once I knew this to be true, I spent a lot of time alone despite the bustle, reminiscing on all the good and bad times to get closure.

Ironically, all the expressions of gratitude I received and was able to convey to employees and colleagues felt oddly like being lucky enough to attend my own funeral.

The most touching and recurring themes from my staff have been their appreciation for my unwavering belief in their capacity to achieve greatness; how my vision for them often exceeded their own expectations of what they could accomplish. Many thanked me for investing everything I could to help them succeed; from defending them in sticky situations, to impromptu coffee breaks or late night chats on how to improve their attack strategies, presentations skills or political agility. Others wanted me to know that I had given them the confidence and desire they needed to excel – they trusted my judgement and had faith that perhaps I saw something in them that they didn’t see… just yet.

During the time I spent pondering my impact on others and vice-versa, a question began to haunt me. I started to ask myself how we got to the point where many of us no longer feel that people have our backs or are truly on our team, cheering and supporting us. Why has this become rare? Why have so many of us stopped championing for others? We all know a rising tide lifts all boats, yet why is the behaviour of doing all we can to uplift our fellow colleagues rarer than we’d like? This has got to change and I hope in a small way, my passage at the SCQ will leave that legacy. My hope is that we all pay this forward, uplifting each other to achieve great feats with the pride of knowing we did it together.

“If I accept you as you are, I will make you worse; however, if I treat you as though you are what you are capable of becoming, I help you become that.”

          ― Johann Wolfgang von Goethe

I will now conclude with some words to my dear soon-to-be ex-colleagues:

‘It was an honour and a privilege to work alongside each of you. And though my chapter at Loto-Québec is coming to a close, I hope to start a new page with you soon.

For my outstanding teams – Thank you for the hard work, good fun, honest discussions and debates. I will miss our 1:1 and open-area chats the most. Over the years, we have witnessed each other grow and I look forward to seeing your progress continue. Know that I invested in each of you not because I was your manager but because I believed in your potential. This belief does not stop just because we no longer work together. You are still your incredible YOU! As always, you can count on me to bounce ideas or strategies with you, don’t hesitate to reach out.

To my teams, collaborators and leadership teams – Thank you for granting me the liberty to try new, sometimes kooky ideas and for generously tweaking, supporting and launching many of them. It has been an incredible journey balancing two levels of politics in a turbulent sea of public opinion while optimizing a ‘vice’ entertainment experience that provides essential public services. Building product management and other parts of the organization from scratch would never have been possible if not for the outstanding caliber of your individual contributions.

Above all, I feel blessed to have worked with such a passionate and dedicated bunch! Thank you all and most notably, to my manager Charles.

Charles, you were my lighthouse during many stormy seas, we made a great one-two-punch. I am grateful for all your coaching and championing; gifts I intend to pay forward.’

So it has been a blast folks, thank you for the side-splitting laughter, the head-scratching casse-têtes, the hard knocks and especially the opportunity to share a slice of our lives together over the last 8 years. I wish you all the best and look forward to writing a new page with you as I start my next chapter…

u can fly

Zero Inbox: Stop the Yo-Yo diet.

Current email weight: 700+ unread

Goal email weight: Zero

Attack plan:

1. Educate ourselves on how to eat email better – consume all forms of advicetips & tricks on how to better manage out the junk to focus on more quality email.

2. Create a realistic plan with SMART principles to achieve and maintain goal email weight, which we equate to being more effective.

3. Execute plan.

Simple. Right?

Wrong. Something always tends to go horribly wrong in Step 3. We oscillate painfully between our current and goal email weights until the Yo-Yo diet is in full effect. With this comes the volatile emotions of celebration, pride, disappoint, and guilt. Ultimately this exerts a toll on our self-esteem.

So why do we do this?

Because zero feels so sweet – as desirable an idea as fitting back into “that” pair of old jeans.

But, zero is a short lived state. It is a temporary illusion of control. It is not comfortable. The waistline is tight and just one excess email can cause the zipper to strain or even the button to burst. Either way, the fabric is cutting into your skin. But here you are, at ZERO.

Bravo! You’re a Zero 😛

But not for long. You barely have enough time to boast to others about having achieved this elusive goal and presto you are no longer there. And so the Yo-Yo efforts continue.

We need to KILL the idea of THE ZERO INBOX.

emailzeroninja

This unrealistic goal is as toxic as the svelte models on covers of GQ and Vogue. It causes us to invest profound amounts of time and energy towards binge purging, extreme filing and often an overdose on automatic filters and rules. None of which are healthy.

I invite you to stop the Yo-Yo email diet and to set a more realistic email goal for yourself, one that will stop the email anorexia or bulimia we inevitably end up doing to ourselves to attain and maintain Zero. But first ask yourself if that goal is even all that important? Are we saving lives with our emails? I hope not. And if there is a do-or-die situation, I encourage you to call or text me. Immediately. Avoiding the email cemetery altogether.

So here goes take two…

Current email weight: 700+ unread

Goal email weight: <150 unread with all urgent emails processed.

Lastly, I am now going to find that old pair of jeans and donate them. I will also chuck all my Vogue magazines. No use in holding a goal over myself that is no longer relevant, realistic or even mine to begin with. Life is simply too short for this bullshit.

Have a wonderful day.